Home > Help > FAQs

Peoples have inquired us to ask about creating a new website, the website design and possibility to redesign their existing website. Many wish to arrange a brand new website or move their website to a different web server. They might have lots of queries in their mind regarding domain names and website functioning.

We have listed below some of the questions people ask regularly – along with the answers.

If you have any question which is not answered here, or you want to talk to us about any issue of your website design, setting up or changing your website, web hosting or website maintenance or domain name registration please don’t hesitate to contact us to discuss your requirements.

MOST FREQUENTLY ASKED QUESTIONS:

• How long will you take to design my web site?
• Will I need to have a meeting with you?
• What after sales service do your offer?
• What format should I follow to supply words and photos about my business?
• Will you design a “Search Engine” friendly website design?
• Which website designer is good to design my website?
• I currently have no website; I run a small/medium business and want an online presence to promote my business in professional manner for new customers. What do I need to achieve this?
• If I select a Content Management System – can I be tension free that my website is “Search Engine Friendly”?
• I have heard that web development companies charge hidden rates with web design services. Is this true?
• Do I need a database management system on my website?
• How do I update my website?
• Am I bond with MagNag for any site maintenance or updates I wish to do once my website is completed?
• Can you provide all website design and hosting services?
• Do you guarantee that my website will be available anytime, and will not be down?
• Will you use Flash animation in your website design?
• Can I get e-mail with my website?
• Can I see the stats of my website?
• Do I have to install any software?
• How much will a website cost me?
• I already have a website and I need it updating, can you help me?
• Do you redesign existing websites?
• What if I do not like the design?
• Who owns the website once the website design is completed?

How long will you take to design my web site?

The timeline to design a website project is often asked by clients. If you have got a deadline in your mind we will attempt to meet it for you. The usual delay in completion of a new website is waiting for content (text/images) to be sent to us by clients.

Top

Will I need to have a meeting with you?

In most cases a meeting isn’t necessary and most of our websites are usually completed through email and telephone only. We keep recommended website designs on the internet in a secret place where only you and us can view the content. We then regularly discuss the web designs in order that the website design meets your requirements.

Top

What after sales service do your offer?

We completely support any website we design and is always available should you recognize any issue or require any updates. We deliver web site maintenance so that your website need never get out of date.

Top

What format should I follow to supply words and photos about my business?

It is recommended that if you are easily able to provide us with the text and photos in electronic form, do so – for instance, the files output by a digital camera and the words in MS word or similar format.

Top

Will you design a “Search Engine” friendly website design?

Sure, we have search engine experts here in our staff and we always recommend a search engine friendly design for better marketing performance. It will be compliant with search engine guidelines. The only thing is how you desire your website to look as considering the fact search engines are still unable to read Flash and Java Script which are the main components of a live and catchy website design.

Top

Which website designer is good to design my website?

There are thousands of website designers available globally - we design the website you desire, considering all the usability issues, search engine friendliness, catchy, corporate, user friendly and easy to understand.

Top

I currently have no website; I run a small/medium business and want an online presence to promote my business in professional manner for new customers. What do I need to achieve this?

You will need a professionally designed and developed website, a domain name, a hosting service for your website. You also need to promote your website to search engines, which we are able to do in much affordable price rates.

Top

If I select a Content Management System – can I be tension free that my website are “Search Engine Friendly”?

There are different kinds of Content Management Systems, some of them complied with search engine friendliness but some not. We can especially design a Content Management System for you considering the likeness and dislike ness of search engines.

Usually the most common issue in Content Management System is “Search Engine Friendly URLs, Meta tags, Title tag, dynamic pages etc.

We take care of them especially for you.

Top

I have heard that web development companies charge hidden rates with web design services. Is this true?

No. We share wit you your website requirements and then price affordably and accordingly and once you have placed an order for your website design with us, that price is strictly followed.

Top

Do I need a database management system on my website?

This will completely depend upon the amount of information you need to be show on your website. If you have many products and services, then it is very necessary to secure information in the databases and cycle them to dynamically manage the website. We will discuss this in detail with you and if a database is recommended we will explain in detail exactly how this will work. We can tailor your website design to suit your needs.

Top

How do I update my website?

If you have a small website consisting of just few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask MagNag to carry out these changes for you.

Otherwise, we will build a very easily to handle automated control panel for you to easily manage and update your website pages.

It will be as simple as copy-paste and uploading pictures.

Top

Am I bond with MagNag for any site maintenance or updates I wish to do once my website is completed?

No, once your website is designed and developed its up to you and you can hire anyone to update if for you – however, we would like to think that you are happy with our services and will continue to use us for future.

Top

Can you provide all website design and hosting services?

Yes – we are you one stop company to provide you all you need to have. We can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

Top

Do you guarantee that my website will be available anytime, and will not be down?

No web hosting services can guarantee 100% uptime. However we can assure that our server has had 100% uptime for many years.

Top

Will you use Flash animation in your website design?

Yes, we do use flash for punch in design. It is important to note that it would be unwise to use “flash” to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and dislike flash animations.

Normally, it is best use flash for smaller banners and advertisements.

Top

Can I get e-mail with my website?

Yes, you can set up any name email address @yourdomain.com

Top

Can I see the stats of my website?

Yes, we provide a complete web tracking software which records movements of your customers, from where they come, what they do, where they stay a lot, what actions they take, which browsers they use, which resolutions they use, their country, their cities and much more…

It helps you to decide what next to do to promote your web business and avoid mistakes.

Top

Do I have to install any software?

No.

Top

How much will a website cost me?

The cost of a web site varies depending on the site and complexity. A small web site with just a few static pages would cost around £300 whereas a full ecommerce website with a large number of pages and a CMS system could cost any where between £800 and £3000. If you give us a call we will be please discuss with your website design requirements and give you a fixed quotation.

Top

I already have a website and I need it updating, can you help me?

Yes, we would be happy to look at you existing website and give you a quote for updating it.

Top

Do you redesign existing websites?

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies

Top

What if I do not like the design?

If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.

Top

Who owns the website once the website design is completed?

The website belongs to you – We send you a copy of the website on CD. Please see our terms and conditions page.

If you have further queries and questions please don’t hesitate to contact us more@magnag.com